Personas were created as archetypes for the intended users of the tablet.
Contextual inquiries, ethnographic research where just two of the methods used to research users needs.
UX design concepts began by understanding how a ‘sync service’ can handle communications.
It was critical to the UX design to understand how data was inputted and retrieved by the different medical personal.
Research indicated differences in the feedback response time between pen input and a finger touch, adding additional consideration in the design.
Research found this medical device service could be applied for other industries like Insurance.
AFTER: This image allows for search and report status.